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Aloha & Welcome to Drake Beil & Associates

As Service Excellence Upgrade Program experts, DB&A gets exceptional results because every program, session and seminar is custom-designed to guarantee high impact in your key result areas: Service Excellence and Bottom-Line Revenue! Each yield improvement program is tailored to your organization and customized elements educate and empower. Your associates and managers will get valuable tips and techniques they can use immediately and continue to use forever. Guaranteed.

Increase Upgrades

Service Excellence Upgrade Programs

  • Improve Guest Satisfaction!
  • Increase revenue and yield!
  • Create incentives and build teamwork among your employees!
  • Rooms, F&B, Spa and Internet programs!

Increase Upgrades

Free Consultation

Your property could benefit today by enhancing its existing program or developing a new program.
Contact us for a free consultation!